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Custom Permissions

Control Team Access With Custom Roles & Permissions

Control exactly who sees what across your organization. From house managers to admins, tailor permissions so every team member has the tools they need — and nothing they don't.

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Organization Management

Your admin command center

The Manage Organization tab gives admins everything they need to run their team and control the platform.

Invite Team Members
Add users by name and email. Choose their role and assign them to specific houses. They'll receive an invite to create their account.

Edit Role Permissions
Customize what each role can see and do. Toggle access to payments, forms, insights, and more at any time.

Shareable Form Links
Create and share links for applications and other forms. Post them on your website, share with referral partners, or print as QR codes.

House Assignments
Assign team members to specific houses. Client managers automatically see only their assigned house when logged in.

Subscription Management
View and manage your subscription, billing details, and plan information from one place.

Security & Access
Only admins can access the Manage Organization tab. Full control over who can invite users, edit permissions, and manage billing.

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Granular Control

Tailor access to match your team

Default permissions are just the starting point. Edit any role to grant or restrict access to payments, forms, insights, and more — directly from the Manage Organization tab.

Toggle access per feature — payments, forms, insights, cloud, and more can be turned on or off per role

House-level scoping — client managers only see data for their assigned house when logged in

Invite via email — add team members by name, email, role, and house assignment in seconds

Resident managers — house managers who are also residents can have both records in the system

Security & Permissions

Yes. Sobriety Hub Software is HIPAA compliant. All resident and user data is stored on an encrypted AWS database. Identifiable resident data will never be shared with anyone. We take data security very seriously and are committed to providing a trustworthy and consistent service. For additional information, please refer to our data protection addendum.
Yes. Sobriety Hub has role-based access controls with fully customizable permissions. Full admin users can see the entire organization. House manager users are restricted to a single assigned house and cannot access organization-wide data, insights, or billing. You can fine-tune every permission by editing the role.
The admin has access to the Manage Organization tab where they can invite users, assign roles, set house assignments, and customize permissions for each role. This gives you full control over who has access to what within your organization.
Client Managers default to access only Residents and Houses for their assigned house. They have no access to payments, forms, or insights by default — but you can enable any of these by editing the role to match your specific operational needs.
Have them complete the resident process first (application and intake forms), then add them as a house manager with appropriate permissions. When they log in, they'll only see their assigned house from the manager view while their resident profile and timeline are maintained separately.

 

Ready to Level Up Your Team?

All Custom User Permissions included for Sobriety Hub customers. Schedule a demo to see it in action.

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