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Payments

Automate Rent Collection & Reduce Late Payments

Stop chasing payments. Sobriety Hub's automatic reminders, recurring billing, and pass-on-fees option help recovery housing operators collect more revenue with zero extra effort

100% Of rent collected with pass-on fees

5+ hrs Saved weekly on payment admin

5★ Rated on Capterra & Software Advice

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Why Operators Choose Us

Payment Features Built for Recovery Housing

Sobriety Hub is purpose-built for sober living homes—not adapted from generic property management software.

Automatic Payment Reminders

Residents receive automatic notifications before and when payments are due. No more awkward conversations or chasing people down—the system handles reminders so you can focus on running your program.

Recurring Subscription Billing

Set up automatic billing during intake with one click. Residents on autopay are charged weekly or monthly—automatically. Invoices and receipts are generated and emailed without any manual work.

Pass-On Fees = 100% Collection

Apply payment processing fees to residents instead of absorbing them yourself. This means zero processing costs for your sober living operation—you collect the full rent amount every time.

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Accountability

Automatic Payment Reminders Improve Collections


Overdue dashboard
See all overdue residents on one page, automatically sorted by largest balance for efficient follow-up.

Real-time balance tracking
Always know exactly how much each resident owes without manual spreadsheet updates.

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Email, SMS, and In-App notifications
Residents receive reminders before rent is due and when it's overdue, without you lifting a finger.

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"Resend All Overdue" 
Remind Residents to Pay with our  Reminders to re-engage all residents with overdue invoice(s) with one-click.

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Revenue Assurance

Subscriptions Automatically Bill & Track Balances

One-click autopay setup
During intake, enable autopay and residents are automatically charged weekly or monthly.


Automatic invoices & receipts
Every charge generates an invoice and receipt, automatically emailed to residents or third-party payers.


Flexible one-time invoices
Need to charge for something outside the subscription? Send custom one-time invoices in seconds.

 

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Maximize Revenue

Pass-On Fees: Collect 100% of Rent

Why should you lose money to payment processing fees? With pass-on fees, residents cover the processing cost—so you collect the full rent amount every single time.

Zero processing fees for operators
Apply Stripe processing fees to invoices -  residents pay the fee, you keep 100% of rent

Transparent for residents
Residents see the fee breakdown clearly on their invoice—no surprises.

Optional per invoice
Choose whether to pass on fees for each invoice—full flexibility for unique situations.

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Payment Flexibility

Accept All Major Payment Methods

Sobriety Hub is purpose-built for sober living homes—not adapted from generic property management software.

Credit Card

Visa, Mastercard, Amex, Discover

Debit Card

All major debit networks


ACH Transfer

Direct bank payments

Cash Recording

Manual payment tracking

Payments

Sobriety Hub supports all major payment methods through Stripe integration, including credit cards (Visa, Mastercard, Amex, Discover), debit cards, and ACH bank transfers. You can also record cash payments or payments made outside of Stripe for complete tracking.
Yes. Sobriety Hub supports external billing contacts, allowing you to collect payments on behalf of residents from family members, sponsors, treatment centers, or any other third-party payer. Simply set up the billing contact and invoices will be sent to them instead.
By default, Sobriety Hub rolls the processing fee onto the resident rather than absorbing it as a business cost. This is especially helpful for emerging operators, since it means there is no net cost to accept electronic payments. You can also choose to absorb the fees yourself if you prefer.
Yes. You can enable autopay for residents who opt in. Set up a recurring invoice schedule and, with the resident's permission, link their ACH or card for automatic payments on each billing cycle. Residents can also make one-time manual payments through their payment portal at any time.
Automatic payment reminders notify residents before and when payments are due, eliminating the need for manual follow-ups. This improves collection rates because residents never forget payment deadlines. You can also instantly view all overdue balances on one page, automatically sorted by largest amount owed, making collections significantly easier to manage.
During onboarding, you connect your business bank account via a Stripe connected account. You can choose daily or weekly payouts. Daily payouts arrive two days after an invoice is paid. Weekly payouts aggregate the previous week's payments and deposit on Sunday. Daily payouts are recommended for cash-flow visibility.
Yes. You can create invoice templates for different pricing tiers or program phases, then apply a template to the relevant residents. This is much faster than building each invoice individually. Templates are especially useful for operators with phased pricing where residents pay different rates as they progress through the program.
Yes. You can export payment reports as CSV files filtered by custom date ranges. Reports include configurable columns such as payment description, type (ACH, card, cash, check), amount, and status. The CSV can be imported into QuickBooks, Excel, or Google Sheets for bookkeeping. Your dashboard also shows a real-time monthly summary of billed, received, and overdue amounts.
No, but it doesn't need to. Sobriety Hub provides complete payment tracking, invoicing, and financial reporting within the platform. You can export detailed payment reports as CSV files and import them directly into QuickBooks for bookkeeping. Most operators find the built-in reports sufficient for their accounting needs without a direct integration.

 

Ready to collect more Revenue?

All Payments and Invoicing Features included for Sobriety Hub customers. Schedule a demo to see it in action.

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