Sobriety Hub vs One Step: Choosing Recovery Housing Software

When recovery housing operators reach out about switching platforms, they mention the same concerns. After helping dozens of organizations migrate to Sobriety Hub, the team has learned what actually matters when choosing a technology partner.

Most Important: The Data Migration Pattern Tells a Story

A 3:1 switching ratio. Based on Sobriety Hub's internal customer data from 2025, three times as many users switched from One Step to Sobriety Hub than moved in the opposite direction. This indicates strong net user migration toward Sobriety Hub.

Anytime customers move from an incumbent to a startup, it quantitively demonstrates that the startup (Sobriety Hub) offers a meaningfully superior product, experience, or value proposition that overcomes typical barriers like inertia, habit, brand loyalty, and switching costs, which would usually favor incumbents, like One Step. This is a big deal. 

A pronounced asymmetry like 3:1 in Sobriety Hub's favor suggests that Sobriety Hub is meeting operator needs in ways that motivate switching despite the typical inconveniences of changing platforms.

• This migration pattern of 3X more customers switching to Sobriety Hub demonstrates a data-backed market preference towards Sobriety Hub. 

Transparent Pricing

Sobriety Hub's pricing is published on the website (sobrietyhub.com/pricing). No surprises, no negotiations, no different rates for different customers.

One Step does not display pricing on their website as of 1/1/2026.

Budget planning depends on knowing costs upfront.

Active Product Development

Sobriety Hub maintains a team of 5 engineers focused exclusively on building and improving the platform.

In the past 12 months, Sobriety Hub has launched a resident mobile app, new recovery outcomes insights, and embedded AI Search. The team ships updates weekly. Not annually.

A software partner should be building for the future, not maintaining legacy systems.

Built by Recovery Housing Operators

Sobriety Hub was founded by someone who managed recovery houses and has lived experience in long-term recovery. That perspective shapes feature priorities, support approach, and commitment to outcomes that matter.

Questions to Ask When Comparing

• Is pricing published, or does it vary by customer?
• How many people focus on product development versus sales?
• What features have been launched in the past 12 months?
• Does the team have direct experience in recovery housing?
• How many organizations migrate to the platform versus away?

Why Sobriety Hub Shares This

Sobriety Hub is confident in the product because it was built to serve recovery housing providers and support better outcomes for residents.

For operators evaluating options, Sobriety Hub welcomes the conversation. Not to convince, but because the product speaks for itself.

Visit the website for pricing, features, and customer stories, or schedule a demo.

"Disclaimer: This comparison is based on publicly available information and Sobriety Hub's internal customer data as of January 2026. Sobriety Hub is the publisher of this content. We encourage operators to evaluate all options based on their specific needs."